Who We Are

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Our Core Values


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Empathy

exceptional support

quick Response Time

 
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TRUST AND Transparency

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Happy People

 

GIVING BACK

This is what motivates us to do what we do. In line with Salesforce 1-1-1 model of philanthropy, Empathy Cloud Solutions pledges a portion of its revenue to the following organizations:

 
Vision:  End violence against women and children around the world.

Vision: End violence against women and children around the world.

Vision:  Mentally Healthy People in a Healthy Society

Vision: Mentally Healthy People in a Healthy Society

 

ABOUT US

We focus on post implementation support, configuration requests and maintenance. Based in British Columbia Canada, Empathy Cloud Solutions is all about delivering services to:

 

Small and Medium Sized
Businesses

Project
Teams

Non-Profit
Organizations

 

MORE THAN JUST ADMINISTRATORS, WE STRIVE TO UNDERSTAND YOUR BUSINESS

 
 

Our Administrators share common strengths: They are trustworthy, disciplined, compassionate,  autonomous and resourceful.  Most of all, they love solving problems.  We are all certified and have a minimum 4 years of experience.  We work so that you can focus on what matters for your business.


SENIOR CONSULTANT

 

Rene Hernandez

Rene started Empathy Cloud Solutions with the vision of helping businesses succeed with Salesforce, while supporting mental health organizations and advocating the end to violence against women and children.

Prior to Empathy Cloud Solutions, Rene worked for some of Canada’s best organizations, specializing in retail and hospitality technology, systems and applications. Over the last 15 years, he continued to progress in the technology space, gaining business, technical and leadership competencies.

Rene currently holds 4 Salesforce certifications and has 6 years hands on experience building and supporting Salesforce solutions.

He lives in British Columbia with wife and children.

Linkedin: https://www.linkedin.com/in/rhernandezsf/